Frequently Asked Questions
Your guide to luxury horology and seamless shopping at Asia Timepiece Centre.
Are all watches sold on Asia Timepiece Centre authentic?
Absolutely. Every timepiece in our collection undergoes a rigorous multi-point inspection by our in-house experts to guarantee 100% authenticity and original parts.
Do you offer international shipping?
Yes, we ship globally via secured, insured couriers such as DHL and FedEx to ensure your luxury watch reaches you safely, regardless of your location.
What is your return policy for online purchases?
We offer a 7-day return window for items in their original, unworn condition with all security tags intact. Please contact our support team to initiate a return authorization.
Do the watches come with a warranty?
All new watches come with the full manufacturer's warranty. For pre-owned pieces, Asia Timepiece Centre provides a 12-month limited mechanical warranty for your peace of mind.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank wire transfers. We also offer flexible installment plans through selected providers.
How should I maintain my mechanical watch?
We recommend servicing your mechanical timepiece every 3 to 5 years and ensuring the crown is fully screwed down before any contact with water to maintain its longevity.